Product
What is a Product?
A Product represents the specific health service or consultation that you offer to your patients (for example, General Consultation, Yoga Session, or Sleep Diagnostics Test). It defines WHAT service your patient is booking and how long each session will last.
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Video Link: Product Management
Product Fields
- Product Name: The internal reference name you use to identify the service.
- Product Label (Customer Visible): The exact service name shown to patients on the booking app.
- Product Type: The category of service you are providing (Virtual/In-person/Grouped Consultation).
- Inventory Scope: Determines if availability is managed for the entire Health Center (default) or specifically for this single Product.
- Inventory Scope (Important Note):
- Health Center: Selecting this links your product to all inventories created for that specific Health Center. Available booking slots will automatically generate based on the Health Center's general schedule.
- Product: Selecting this restricts availability strictly to this specific product. The product will not use the general Health Center schedule. Instead, you must map or create a dedicated inventory specifically for this product by navigating to the Inventory tab within the Product Detail screen.
- Inventory Scope (Important Note):
- Service Duration: The total time needed for one single appointment session (e.g., 30 minutes, 60 minutes).